Warranty Policy

At BrightVentureShop, we stand behind the quality of our products. If you have any problems with your purchase, we offer a warranty to protect your investment.

1. Warranty Period: Our warranty covers your product for 30 days from the date of purchase. During this time, we will repair or replace any defects in materials or workmanship free of charge.

2. What is Covered: Our warranty covers defects in materials or workmanship that occur during normal use of the product. This includes defects in the product's components, such as the frame, electronics, or hardware.

3. What is Not Covered: Our warranty does not cover damage that occurs due to misuse, abuse, or neglect of the product. This includes damage caused by accidents, improper installation, or modifications made to the product.

4. How to Make a Claim: To make a warranty claim, please contact our customer service team. We will work with you to troubleshoot the problem and determine the best course of action, whether that is to repair or replace the product.

5. Shipping Costs: If you need to return a product for warranty service, you will be responsible for the cost of shipping the product to us. We will cover the cost of shipping the repaired or replaced product back to you.

6. Exclusions: Our warranty is non-transferable and only applies to the original purchaser of the product. It does not cover any incidental or consequential damages, such as lost profits or the cost of alternative transportation.